In December, Barnardo’s launched a new television advert which tells the life story of Michael, one of many young people whose lives have been turned around with the help of the UK’s leading children’s charity. If you haven’t seen the ad yet I’d recommend you watch it. It offers a small glimpse of the reality of life for many young people in and on the fringes of the care system.
Like many other viewers, I experienced an emotional reaction to this young man’s story. I was not alone: the stream of comments to Barnardo’s twitter account was testament to the very powerful effect this ad could have. I’m sure that while they were in the process of making the advert, Barnardo’s could only have hoped for this kind of reaction. What they were looking to prompt in their viewers was empathy.
Empathy plays a large part in my research*, but it is one of those tricky psychological concepts for which there is no consensus on a definition. Everyday usage of the word might suggest that empathy is the ability to put yourself in someone else’s shoes, particularly with regard to how they are feeling; yet the full meaning of empathy encompasses more than just understanding feelings. Levenson and Ruef’s (1992) review of the literature on empathy distinguishes definitions based on three qualities: “knowing what another person is feeling… feeling what another person is feeling… and responding compassionately to another person’s distress.” (p234) What really struck me on seeing the Barnardo’s ad was that in order for its message to be successful, the viewer was required to display all three of these aspects of empathy: they needed to understand how Michael was feeling and why he felt that way, to have their own emotional reaction to his situation, and to be prompted to make a donation that would help Barnardo’s continue to support similar young people. Knowing, feeling, acting.
In contrast, the subject of the ad might not be expected to display this full range of empathic responses. As part of my research I look at empathy in maltreated children like Michael, whose extreme parenting experiences have a clear effect on their emotional development. Our meta-analysis of research on maltreatment and emotion knowledge suggests that while abused and neglected children have some difficulty recognising other people’s feelings, they struggle even more with understanding the causes of emotions. As well as these difficulties with the cognitive aspect of empathy, my interviews with foster carers suggest that some maltreated children also have a problem with affective and behavioural empathic responses: sadness in others makes them anxious, not sad, and they don’t know how to offer comfort. This can have very real social effects: children who cannot offer a ‘prosocial’ response are often rejected by their peers – who wants to be friends with someone who laughs when your pet has died?
Knowing, feeling, acting. Helping maltreated children and young people to develop these empathic responses at an age when their peers have been responding in this way automatically for years can be tough. But with the support of carers, practitioners, and organisations like Barnardo’s, Michael and others like him can learn what it is to respond empathically and take a step towards peer acceptance.
* I am currently collecting data on all three aspects of empathy, using a questionnaire designed by Carolien Rieffe and a Test of Emotion Comprehension designed by Francisco Pons. In February I will be fortunate enough to visit Carolien for three weeks to compare our Dutch and English data and to learn more about the art of questionnaire design, thanks to a Postgraduate Study Visit award from the BPS and the generosity of my school. As well as looking at empathy in maltreated children now in foster care, in my studies with primary school children I also hope to uncover the specific aspects of children’s perceived parenting experiences which relate to their empathic responses, and to see how these might be influencing their peer relationships.
Reference: Levenson, R. W., & Ruef, A. M. (1992). Empathy: A physiological substrate. Journal of Personality and Social Psychology, 63, 234-246.